Returns & Exchanges

At Hampers, we take pride in the quality of our gourmet selections and strive for 100% customer satisfaction. Due to the perishable nature of our food products, returns are typically accepted only for damaged or incorrect items within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the issue regarding your hamper.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged goods or the incorrect items received to help us process your claim quickly.

• 3.
  Return Authorization

  Once reviewed, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label if a physical return is required.

• 4.
  Refund or Replacement

  After we verify the issue, we will either dispatch a fresh replacement hamper or issue a full refund to your original payment method within 5-7 business days.